| Buyer's Guide |
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| Why are so many products out of stock? |
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There may be several reasons why a product shows as "out of stock". First, we may actually have sold out of a popular item and are awaiting a re-order. Since most products come from overseas, there is a long lead time to have them re-made and shipped. Seasonal products, for example, are not always in stock all year, but just arrive prior to their applicable season.
Often, new products that are featured on the web site may not have arrived at our warehouse yet, so they too are marked "out of stock" even though they have never been in stock. Similarly, we sometimes feature items that we are working on for production later in the year, and of course those are also "out of stock."
If a product is marked "Unavailable", then it is sold out and is not yet on order with our suppliers, so it will be out for many months. Other products that show as "out of stock" will generally have an estimated availability indicated. These are rough estimates and can change due to delays overseas or in customs.
There are a few reports available from the left side menu under "Product Information":
* New products (Provides a quick review of products deemed NEW)
* Out of stock list (lists all products that are individually marked out of stock)
* Recent arrivals (shows products that have been received at our warehouse in the past 60 days)
* Low stock (shows products that will likely run out very soon)
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| How do I find my product? |
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To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance. |
| How do I navigate the site? |
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To navigate this website, simply click on a category you might be interested in. Categories are located on the top brown bar of our website. Once in a category, please note that there are often SUB-CATEGORIES shown in a shaded text area near the top of the page. Click any sub category to see the products. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance. |
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